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Event Client Success Lead

  • Full-time / 40 hours/week
  • $45K to $50K annual
  • Flemington, NJ

Job Description

SHOUT! is the rewarding evolution of a hugely successful 25+ year-old printing business. It has transformed itself into one of the nation’s top successful large-scale print graphic organization that focuses on enhancing luxury event, weddings, conventions and special occasions. We have assisted our clients in bringing their larger- than-life creative concepts into reality. We’re growing quickly and looking for hands-on, detail-driven professionals to join our team.

Are you a meticulous planner with a passion for events and a head for numbers? We aren't just looking for an employee. We are looking for a future leader. Based in the heart of Flemington, our family-owned organization is seeking a high-energy Account Manager who thrives on variety, detail, and the fast-paced world of project logistics.

Why This Role Is Different

Unlike standard account management roles, this position offers a 360-degree view of our business. You will be the bridge between creative vision and logistical execution. We value versatility and hard work, and in return, we offer a pathway to grow as the company does.

The Impact You Will Make

  • Consultative Partnership: You won’t just take orders; you’ll consult with clients to determine their specific needs and wants, providing expert guidance on their projects.
  • Event Orchestration: Handle complex logistics, coordinate with Sales Management, and stay ahead of critical due dates.
  • Network Building: Establish and maintain rapport with a diverse network of event planners, decorators, venues, and rental companies.
  • Operational Excellence: Manage Purchase Orders (POs) for outsourced jobs and handle overflow inquiries with the poise of a seasoned professional.

 

Your Goal

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What You'll Be Tasked With

  • Handle Event Logistics for Jobs
  • Coordinate Schedules Sales Mgr.
  • Consult w/ Clients to Determine Needs/Wants
  • Handle Overflow Inquiries from Sales Mgr.
  • Establish Rapport w/ Event Planners, Decorators, Venues, and Rental Companies
  • Calculate Measurements, Quantities, Pricing, and Project Specifications
  • Must be Driven, Versatile, Organized, and Have Good Time Management Skills
  • Handle POs for Outsourced Jobs
  • Stay on Top of Due Dates for your Jobs
  • Performs any and all, additional Tasks as assigned by Management
  • Hours – M-F 8:30 am – 5:30 pm, two 15-minute paid breaks per day and one 30-minute unpaid lunch per day

Qualifications

  • Experience in campaign or event planning, facilitation, coordination, or execution is highly preferred.
  • Strong organizational skills and meticulous attention to detail are required.
  • Ability to thrive in a fast-paced environment while effectively prioritizing workloads and managing multiple projects simultaneously is required.
  • Strong and current proficiency in Microsoft Outlook, Word, and Excel is required.
  • Strong written and verbal communication skills, along with excellent customer service skills, are required.
  • Willingness to grow professionally and take on additional responsibilities is required.
  • Strong basic math skills, including the ability to accurately calculate measurements, quantities, pricing, and project specifications, are required.
  • An approachable, helpful, and customer-focused attitude is required, with the ability to serve in a consultative role and guide customers through their projects.
  • Experience or knowledge in print production and graphic design, including Adobe Creative Suite, is a plus.

Benefits

401(k), 401(k) matching, Dental insurance, Health insurance, Paid time off

Apply to Join the SHOUT! Team

Applying is quick and easy.

Most applications take 3–5 minutes to complete.

Please note:
A resume is required
A cover letter is optional
PDF uploads are preferred

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